Privacy Policy

When you interact with Prrobtex, we collect various types of information to provide you with our financial education services and improve your experience on our platform.

Your information helps us deliver personalized financial education experiences and maintain the quality of our services. We use collected data for several specific purposes.

We process your personal information to provide access to our learning programs, send course materials, track your progress, and offer customer support when needed. This includes sending important updates about your enrollment status and program changes.

Additionally, we analyze usage patterns to improve our educational content, develop new learning resources, and ensure our platform remains user-friendly. We may also use your information to send newsletters and educational content that aligns with your interests, though you can opt out of these communications at any time.

For security purposes, we monitor platform activity to prevent fraud, protect user accounts, and maintain the integrity of our educational environment. This helps us create a safe space for all learners to develop their financial knowledge.

Prrobtex respects your privacy and maintains strict policies regarding information sharing. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

However, we may share your information in limited circumstances. We work with trusted service providers who help us deliver our educational services, including payment processors, email service providers, and analytics platforms. These partners are contractually obligated to protect your information and use it only for specified purposes.

We may also disclose information when required by law, to protect our legal rights, prevent fraud, or ensure the safety of our users. In the event of a business merger or acquisition, user information may be transferred as part of the transaction, but the same privacy protections would continue to apply.

Any data sharing arrangements are carefully vetted to ensure your information receives appropriate protection and is used only for legitimate business purposes related to your educational experience.

Protecting your personal information is a top priority at Prrobtex. We implement comprehensive security measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction.

Our security framework includes encrypted data transmission using SSL certificates, secure server infrastructure with regular security updates, and access controls that limit employee access to personal information on a need-to-know basis. Payment information is processed through PCI-compliant payment processors and is never stored on our servers.

We regularly conduct security assessments, monitor for potential vulnerabilities, and maintain backup systems to ensure data availability. Our team receives ongoing training about data protection best practices and privacy requirements.

While we implement robust security measures, no online system is completely secure. We encourage users to protect their account credentials and notify us immediately of any suspected unauthorized access to their accounts.

You have several important rights regarding your personal information. Understanding these rights helps you maintain control over your data and privacy preferences.

To exercise these rights, contact us using the information provided below. We respond to requests within 30 days and may require identity verification to protect your information from unauthorized access.

Prrobtex uses cookies and similar tracking technologies to enhance your browsing experience, analyze website performance, and provide personalized content recommendations.

Essential cookies are necessary for basic website functionality, including user authentication, security features, and maintaining your session while navigating our platform. These cookies cannot be disabled without affecting core website operations.

Analytics cookies help us understand how users interact with our educational content, identify popular courses, and improve navigation. We also use performance cookies to monitor website speed and identify technical issues that might affect your learning experience.

You can manage cookie preferences through your browser settings, though disabling certain cookies may limit some website features. Our cookie policy, available on our website, provides detailed information about each type of cookie we use and how to control them.

We retain your personal information only as long as necessary to provide our educational services, comply with legal obligations, and resolve disputes. Different types of information have varying retention periods based on their purpose and legal requirements.

Account information and course progress data are typically retained for the duration of your active relationship with Prrobtex, plus an additional three years to provide ongoing support and maintain educational records. Payment information is retained according to financial regulations and tax requirements.

Communication records and support interactions are kept for two years to ensure service quality and resolve any follow-up questions. Marketing preferences and newsletter subscriptions are maintained until you unsubscribe or request deletion.

When retention periods expire, we securely delete or anonymize your information using industry-standard data destruction methods. You can request early deletion of certain information, though some data may need to be retained for legal compliance.

As a company serving users across different regions, Prrobtex may transfer your personal information to countries outside your residence for processing and storage. We ensure all international transfers meet appropriate data protection standards.

When transferring data to countries without equivalent privacy laws, we implement additional safeguards such as standard contractual clauses, adequacy decisions, or certification programs that ensure your information receives protection comparable to your home country's privacy regulations.

Our primary data processing occurs within the European Economic Area and countries with adequate privacy protection. Any transfers to other jurisdictions are carefully evaluated and protected through appropriate legal mechanisms and contractual obligations.

You can request information about specific international transfers affecting your personal information and the safeguards we've implemented to protect your data during these transfers.

Prrobtex is committed to protecting children's privacy online. Our educational services are designed for adults aged 18 and older, and we do not knowingly collect personal information from children under 18 years of age.

If we discover that we have inadvertently collected information from someone under 18, we will promptly delete that information from our systems. Parents or guardians who believe their child has provided personal information to Prrobtex should contact us immediately.

Our registration processes include age verification steps, and our terms of service explicitly state the age requirements for using our platform. We encourage parents to monitor their children's internet usage and educate them about sharing personal information online.

For families interested in financial education for younger individuals, we recommend seeking resources specifically designed for children and teens, supervised by parents or educational institutions.

This privacy policy may be updated periodically to reflect changes in our practices, services, or applicable laws. We are committed to maintaining transparency about how we collect, use, and protect your information.

When we make significant changes to this policy, we will notify users through email, website announcements, or other appropriate communication methods at least 30 days before the changes take effect. Minor updates, such as clarifications or contact information changes, may be made without advance notice.

We encourage you to review this privacy policy regularly to stay informed about our data practices. The effective date at the top of this policy indicates when it was last updated. Your continued use of our services after policy changes indicates your acceptance of the updated terms.

If you disagree with changes to our privacy policy, you may discontinue using our services and request deletion of your personal information, subject to any legal retention requirements.